ABWA Meeting
Ellen Burts-Cooper
Improve Consulting
Make Your Box Bigger
Ellen is the founder and Senior Managing Partner
of Improve Consulting and Training, a
firm that provides personal and professional development training, coaching
and consultation for youth and adults in transition.

Mission
To provide high quality, customized personal and professional development services.
Vision
To empower individuals to exceed their potential through coaching, mentoring,
training and encouragement.
Objectives
To offer soft skills training critical for survival in social and business
environments.
To help individuals understand the elements required
to make positive interactions for advancement in business settings.
Youth: To bridge the developmental gap between
secondary and post-secondary education.
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She is the author of the workshop curricula “Personal Positioning:
Building Personal Brand Equity” and “Don’t Just Think Outside
the Box, Make the Box Bigger.” She is the author of the book “Canine
Instinct: A Guide to Survival and Advancement in Corporate America.”
Ellen is also an adjunct professor at Case Western Reserve University
in the Weatherhead School of Management MBA program and the Macromolecular
Science and Engineering PhD Program.
Dr. Ellen Burts-Cooper, a Weatherhead Affiliate Instructor,
is currently a Senior Vice President and Director of IT Performance
Management, Governance and Technology College Relations at PNC Financial
Services. She is responsible for a team of quality engineers, who develop, monitor
and improve IT metrics, by leading continuous improvement and business process
reengineering efforts for various lines of business. She is also responsible
for bringing in new talent into the Technology Organization.